Journal

Notes on building, securing, selling and growing products built on AI agents. These are opinions, and we change them when the evidence does. For job-market figures from Openings, see the Openings blog.

• September 2026
  Before asking what an agent can do, ask what it may do

  Buyers, security teams and the people who work next to an agent all want to know what it can do without asking. The answer to that is the product.

• August 2026
  The evidence is the part people read

  In a product built on agents, people read the quote more closely than the answer, because the quote is the only part they can check.

• July 2026
  Pricing a decision

  Per-seat pricing stops making sense when the product makes calls for the customer. So price the decision instead.